Refund & Return Policy
- Refund Eligibility:
- Refunds may be offered within a certain period after purchase, typically within 7 to 30 days from the date of purchase.
- Refunds are generally applicable for courses or subscriptions that have not been fully accessed or utilized.
- Refunds may not be applicable for certain products or services, such as
downloadable content or courses that have been completed.
- Requesting a Refund:
- Users must submit a refund request through the e-learning platform’s
designated channels, which may include contacting customer support or
filling out an online form in user dashboard. - The request should include details such as the order number, the reason for the refund, and any relevant documentation.
- Users must submit a refund request through the e-learning platform’s
- Refund Processing:
- Refunds are typically processed within a certain timeframe, such as 7 to 14
business days from the date the refund request is approved. - Refunds may be issued to the original payment method used for the purchase.
- Refunds are typically processed within a certain timeframe, such as 7 to 14
- Exceptions and Conditions:
- No refunds for courses accessed beyond a certain percentage of completion.
- No refunds for courses purchased during certain sales events.
- No refunds for discounted or promotional purchases.
- Cancellation Policy:
- Users may have the option to cancel subscriptions or memberships, with
refunds provided for any unused portion of the subscription period. - Cancellation requests should be submitted according to the platform’s specified procedures.
- Users may have the option to cancel subscriptions or memberships, with
- Course Quality or Technical Issues:
- If users encounter issues with course quality or technical difficulties
preventing them from accessing the content, they may be eligible for a
refund or alternative resolution. - Users should report such issues promptly to customer support for assistance.
- If users encounter issues with course quality or technical difficulties
- Changes to the Refund Policy:
- The e-learning platform reserves the right to update or modify the refund
policy at any time. Any changes will be communicated to users through
the platform’s website or other official channels. -
Shipping Methods
you will get all the tutorials online in your dashboard there is nothing to ship physically
